Refund policy
Refund Policy for Digital Products
All of our products are delivered digitally (e-books, guides, courses, or other downloadable/streaming content). Because digital items cannot be returned, all sales are final and non-refundable once your purchase is completed.
Exceptions:
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If you experience technical issues preventing access to your purchase, please contact us at [support@chineseherbalpantry.com], and we’ll ensure you receive the product you paid for.
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In the unlikely event of an accidental duplicate charge, we will issue a refund for the duplicate transaction.
European Union/United Kingdom customers:
By purchasing our digital products, you expressly consent to receiving immediate access and acknowledge that your 14-day right of withdrawal is waived once access has been granted.
If you have any questions, please contact us at [support@chineseherbalpantry.com].